Western Power: Customer Funded Application Forms

Application form updates!

Back in June 2015 Western Power launched their new online design and quotation process. This replaced the traditional paper forms more commonly known by Industry as the DQA.

Since those forms went live, Western Power has been working with Stakeholders to review and continually improve the process for their customers.

As a result, there will be some updates made to the existing suite of forms. You will see a number of small changes, such as to the layout, additional questions in some forms, the removal of questions in others which should make applying for the service you require easier.

Additionally, you will also find that should you submit an unsuccessful application, you will receive an email containing some guidance and a link back in to the form so that you can make the necessary changes without having to complete a brand new application.

Additionally there will be an update that will allow your browser to remember information you have entered previously.This will be handy if you submit forms regularly. Please ensure you have the function turned on in your browser to make the most of this feature.

Western Power are in the final stages of testing and expect the updates to the current forms will take place in late April 2016.

You can find the current suite of forms via the link below:
http://www.westernpower.com.au/customer-service-customer-applications.html

Western Power is also in the process of developing additional online forms to add to the suite currently on their website. Look out for further information on what will be included and expected launch dates in the coming months.