This Code applies to all members of The Electrical and Communications Association Western Australia Inc. (“ECA WA”).
Purpose and Application
To enable ECA WA members to be trusted, viewed with respect and highly sought after in the marketplace, all ECA WA members agree to be bound by this Code of Conduct.
Professional Conduct Standards
All those bound by this Code agree to:
I. Ensure that the member company, its employees
II. Ensure that the member company acts with integrity in its dealings with clients, suppliers, competitors, regulatory authorities and the general public. The member company agrees not to engage in false, misleading or deceptive conduct or otherwise bring the electrical and associated (security,
Ill. Ensure that all employees and contractors of a member company are provided with a safe environment, are appropriately supported in undertaking their work, treated with respect and appropriately remunerated in accordance with applicable Western Australian and Federal legislation.
IV. Ensure that the member company, its employees
V. Ensure that the member company maintains appropriate and accurate records that meet the relevant legislative standards and enable ECA WA and/or the regulatory authorities to determine its level of compliance as necessary.
VI. Ensure that the member company does not engage in or associate with another company that engages in unethical, improper or illegal methods to obtain business, including conflicts of interest.
VII. Ensure that the member company engages in industry best practice in the delivery of services and actively engages with ECA WA or other industry related forums designed to raise the standards of service delivery for the industry.
VIII. Agrees that the member company will deal appropriately and promptly with any complaints received about the provision of its services, and agrees that the member company will engage in resolution activities as directed by ECA WA should a complaint be received about the member company via the ECA WA complaint management procedure.