Members are advised of the following message from Western Power:
The WA State Government, Department of Building and Energy, Western Power and Horizon Power are launching a state-wide awareness campaign this Sunday, highlighting the dangers associated with electric shocks and tingles.
Western Power anticipates electricians may receive more service requests than usual over the coming months. Properties identified by Western Power which have faulty wiring, will have the electricity supply temporarily disconnected until the issue is fixed by a licensed electrician.
We all know how annoying it is to be without power. By responding to these job requests promptly, and contacting Western Power ASAP to reconnect the customer, it will help ensure they aren’t without power for any longer than necessary.
What you need to do hasn’t changed, but here’s a reminder:
When you visit the property, the customer will give you a disconnection card from Western Power indicating where the fault is.
There were more than 3,700 instances of shocks and tingles reported to Western Power in 2017/2018. They have found customers are confused about what an electric shock or tingle is, so the campaign aims to set things straight.
Many also don’t know they should contact Western Power if they experience a shock or tingle from an electrical appliance or metal fitting.
You can expect to see ads about the Shocks and Tingles campaign on free to air and catch up TV, social media, at shopping centres and on outdoor billboards.
For more info about the campaign visit the Western Power website.